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Peter Telford joined Capita in September 2011 after 4 years as the CEO of the Research Councils Shared Service Centre. Previously he worked in Vertex; a leading Business Process Outsourcer. He is also a Non Executive Director for NHS Somerset.

After a period in the Armed Forces which included a tour as an instructor at the Royal Military Academy Sandhurst  he worked in RAC, Brann and then Vertex. He was appointed MBE for the deployment of a management strategy into a discrete area of the Ministry of Defence and subsequently OBE for leadership in a demanding arena. He is a Member of the Institute of Directors, the Chartered Institute of Personnel and Development and the Chartered Management Institute.

Harriet, his wife, is a sports doctor and currently the Team Doctor for England Ladies U-19 Football Team, England Womens Rugby Team and a pool doctor for GB rowing.They have 4 children: Sarah, Nicola, Thomas and Gina.

Throughout his career Peter has been fortunate to work with some exceptional leaders, managers  and colleagues and has learned a lot from them.


'What Happens Next?' is his way of sharing those experiences and this website is the forum for building feedback and ideas from a wider community.


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